🧠 Bot Setup

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Tell us about your business — your bot inherits the rest. Clawd dashboard knowledge is pre-configured; you just shape the brand voice.

💡 What's already wired up: Knowledge of how your customers can use the dashboard, your plan capabilities, current pricing, refund policy, where to upload docs / set automations / pair WhatsApp. Your job here is just your business persona + key facts.
Your Business
What should the bot call itself when greeting customers? Default: "Assistant"
2-3 sentences about what you do, where, and what makes you different. The bot uses this to set context for every reply.
Voice & Languages
🤝 Warm & helpful
😊 Friendly & casual
👔 Professional & formal
🎉 Energetic & fun
English
Bahasa Malaysia
Mandarin
Cantonese
Tamil
Bot will reply in the same language the customer messages in.
What the Bot Should Do
📋 Answer FAQs
🛒 Take orders
📅 Book appointments
💰 Quote prices
📝 Collect leads
🔔 Send reminders
📄 Draft documents
Knowledge Override (Always Remember)
Critical info you don't want the bot to ever forget. Goes into every reply context. Detailed product info should go into the Documents tab instead.
When a customer needs a human, the bot tells them to contact this.
Freeform extra guidance for the bot.
Test bot →